Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary standard shipping on orders over $99
  • In-store collection is NOT available - Web ordering only
  • Next-day and Express delivery options also available
  • See the shipping policy for details on shipping methods, costs and delivery times
PAYMENT METHODS

Canagem.com accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express. 
  • Our site features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping cost when making returns and original shipping/handling fees of purchase is non-refundable unless there was an error on our part.