FAQs
Find quick answers to your questions right here. Otherwise, use the Contact Us form and we'll reply within a day
SHIPPING
Free shipping delivery on orders over $99.
- Complimentary ground shipping average delivery time of 5 to 15 business days
- Next-day and Express upgraded delivery options are available
- Purchases are delivered in a box with adapted padding to the item being shipped for maximum protection
- See our policies for more details on shipping methods, costs and delivery times
PAYMENTS
Canagem® accepts the following payment methods:
- Credit Card: Visa, MasterCard, American Express and other payment types supported by Shop. The total will be charged to your card when the order is placed with shipping within 2 days guaranteed.
- Canagem® website features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website. To register for a PayPal account, visit the website paypal.com.
RETURN POLICY
Items returned within 30 days of their reception date in the same as new condition will be eligible for a full refund. Refunds will be returned to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping fees of original purchase is non-refundable. On free shipping orders, the original cost of shipping will be deducted from refund unless an error on our part occurred.
HERE TO HELP
You can also contact us:
Customer Services
Call Us: 613-702-3446
Mon-Fri: 9:00 am - 5:00 pm
Sat: Closed
Sun: Closed
